The results of the biannual crew engagement survey, which polled more than 4,500 cargo-ship seafarers, have validated a decision by managers several years ago to introduce top-class leadership training
The company’s training program ranges from Management Development Programs and executive coaching to crew self-evaluation and 360-degree feedback on managers. Ship handling courses are developed in-house and are adapted to suit vessel sizes and the experience of Masters who enact simulations of navigating the Suez Canal or turning into large, busy ports. Such training program has helped MSC Shipmanagement retain 98% of crew it employs.
“MSC has been investing significantly in the career skills of seafarers, creating a culture of training and development,” Prabhat Jha, Group Managing Director of MSC Ship management, said.
“Our people believe that once they have been trained, it is their responsibility to train other people,” Jha added.